Having issue connecting MetaWear to Samsung Galaxy S4 running Android 4.3


I have had some issues connecting my recently purchased MetaWear to my Samsung Galaxy S4 while running Android 4.3. 

I was able to successfully connect my MetaWear to a coworker's iPhone 6 without issues, however when I tried on my phone, as well as a friend's Galaxy S5, I was unsuccessful in connecting via bluetooth to the MetaWear. 

I know that my Bluetooth Low Energy is enabled, and my classic Bluetooth is working correctly. I downloaded the most recent Android app version (downloaded today, 8/9/2015) and still was unable to connect.

I am not a programmer so my problem solving skill on this topic may be limited.

Laura suggesting posting my issue to this page to get some help. 

Thanks and let me know if you have any questions regarding my posting, as I will be sure to comment back quickly. 


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