No you don't have to write a single line of code, we provide several apps on the Windows, Google Play, and Apple store to help get you started
We recommend the MetaMotion R, which comes with a 9 axis IMU and sensor fusion.
The MetaTracker board is best suited for temperature sensing.
Yes we sell cases and wristbands on our store and you can also download and print your own cases from the MbientLab Shapeways store.
We ship anywhere in the world via the United States Postal Service (USPS) and United Parcel Service (UPS). We recommend that international shipments be handled by UPS. We use the 3 day UPS service which is extremely fast and reliable.
We do not accept returns unless your item is DOA and you are still covered under our 30 day warranty. Please email us if you fit the return criteria.
We do not accept exchanges since MetaSensor boards are electronic components. All sales are final.
We accept debit and credit card via Stripe and PayPal. We accept POs and wire/bank transfers with NET 15 payment terms for qualified customers with orders over $1,000.00, please email us for details.
Yes, discounts are automatically applied on our store for quantities up to 100. If you want to order quantity 100 or more, please email us for a custom quote.
We have insurance on all orders so please contact us if your order is lost or damaged upon arrival.
Insert the battery positive (+) side facing out.
The board will automatically return to normal after a minute. If it is stuck in MetaBoot, update the firmware with the MetaWear app with an iOS device.
The board is always on when attached to a power source. Make sure the battery is inserted properly and the battery is fully charged.
Update the firmware and try again.
We recommend demagnetising the coin cell battery with an AC demagnetiser. You should also make sure that any application that uses the magnetometer properly calibrates against existing field effects.
Please post your issue with thorough details on the Community Forum so our engineers and other users can help you out.
It's possible your device and OS are not Bluetooth 4.0 compliant amongst other reasons. Check out the troubleshooting tips on our MetaWear Basics video.
Yes but only through a Bluetooth scan. The LED will not turn on when the board is first powered on.
Make sure your board is always using the latest firmware. Use the MetaWear App to update the firmware.
Download the official MetaWear App from the app store, connect to your board, and press the Update Firmware button. Make sure you are using the latest app release.
This is an issue with hardware revision 0.3, follow the steps outlined in this post. We are updating our apps to use the latest DFU code from Nordic.
Yes. The R series boards can be powered by USB so all you need is an AC to USB adapter.
No, MetaSensors are only Bluetooth Low Energy (Bluetooth 4.0).
Yes but you must be running Windows 8.1 or Windows 10.
No, the MetaSensor is a slave device; it is NOT a master device. It only advertises as a beacon.
Yes but you need to find a 3V compliant module that can be added to your MetaSensor using I2C or SPI and you will need to use a bigger LiPo battery.
The board will automatically sleep if there is no activity.
The MetaSensors connect to tablets, smartphones, computers using Bluetooth Low Energy. It works with Android, iOS, macOS, tvOS, Windows and more! Your target platform requires a Bluetooth 4.0 radio and an operating system that supports Bluetooth LE.
Yes, it can advertise as a beacon i.e. iBeacon, Eddystone, etc.
This depends on the MetaSensor type. You can store approximately 5KB of data (~10K log entries) on the C, CPRO, R, RG, RPRO, ENV, and DETECT sensors. On the MetaTracker, there is 2MB of memory for roughly 100K of sensor log entries. On the MetaMotion R there is 8MB of memory!
No, the MetaSensor does not have the circuity required to support high powered screens.
No, the MetaSensor is Bluetooth Low Energy only.
Yes, we have an I2C bus, SPI bus, and up to 8 GPIO pins on the MetaSensor boards that you can use to connect 3V compliant peripherals such as a heart rate sensor.
The practical limit for one sensor is 800Hz if you are logging the data, 100Hz if you are streaming. You must decrease the sample rate when you enable multiple sensors.
Yes, the MetaWear app exports data in CSV format.
Please see the video in our Getting Started guide for an overview of our offerings. We offering a variety of form factors and everything is customizable.
Yes, the firmware reads raw data from the sensors.
The Bluetooth LE radio can handle data throughput of up to 100Hz. For example, you can stream 1 sensor at 100Hz, however you must decrease the sample rate when sampling multiple sensors i.e. sampling 2 sensors at 50Hz each.
You can use the timestamps and output data rates to deduce which pieces of data pair together.
The theoretical limit of BLE is 1Mbps but in practice, you will average a third of that speed.
It will take about 2 hours.
Depending on the model and OS, between 3 and 6 MetaSensor boards. For stability, we recommend only connecting to 2 or 3 boards max.
Depending on your use case, the battery will last between 2 hours and 6 months; the typical use case will last 2 weeks. For R series boards, you can attach a bigger LiPo battery to extend the battery life. The MetaTracker boards comes with a large coin cell battery that can last up to 8 months.
Depending on the model and OS, up to 10 devices. For stability, we recommended only connecting to 2 or 3 boards max. Most of our Apps limit the connection to 6 devices.
It will take about 30 seconds.
These are provided in the product specification datasheets on the Sensor page.
The MetaWear firmware is proprietary code that is not available to the public. Please send us an email if you have special requests.
You should be able to write a simple Hello World app for your device and have an understanding of object oriented programming.
You create an App that communicates with the board using our APIs. See our Tutorials for quick start guides.
We are low power, wireless, sensor experts. We also excel in product prototyping, algorithm and application development.
We take your idea from prototype, to product, to mass manufacturing. We help you every step of the way with hardware and software development, DFM and more. Learn more here.
We rapidly and economically customize our platforms to your exact specs.
Yes. Learn more here.
Not typically, we can provide these services through our proven 3rd party partners or make recomendations to match your needs.
On the contrary. Arduino and Raspberry Pi are great platforms for hobbyists, but turning a prototype based on either into a production product requires a completely new architecture and redesign.
The average product takes 2 to 4 months for DFM and production readyness. Lead times for manufacturing and tooling take 2 to 8 weeks. Certification and approval takes 1 month on average.
Please see our store to check our offerings which are fully customizable and white-label ready.
Our platforms consist of hardware boards, firmware, evaluation tools, and example application software.
Yes. Learn more here.
For low quantity runs we do our own manufacturing in San Francisco. For large orders, we work with trusted contract manufacturing partners in California and in Asia to deliver high quality products at competitive prices. We are proud to produce 'MADE IN THE USA' products for any of our customers.
We work with mutual NDAs and strict confidentiality clauses in all of our contract to protect you. We always work with trustworthy and ethical partners.
The average prototype takes 2 to 6 weeks depending on design complexity.
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