Unable to Update Firmware

Running MetaBase indicated that the firmware was old. I attempted to update and it seems to have failed. When I click on the device in MetaBase I get:

Warning. Your device is in MetaBoot mode....

I've unpowered/repowered the board. Waited for a bunch of time. Attempted the "hardreset" (shorting power).

Nothing has worked.

The Diagnostic page will only let me click on "Update Firmware" "Run Diagnostic" is disabled.

Model: MetaMotion R Number 5
Firmware: 0.2.2
Hardware: 0.2

We're ramping up our project and need to get this resolved and/or obtain addtional devices to prototype with.

Is there a better tool to force a new firmware on this device?



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