MetaMotion R not visible in MesaBase
Hi guys, I have a problem, the following presents itself to me:
We have two sensors who are not visible in the Metabase app. We tried plugging the charger in and unplugging it. Also, we pressed the button that is on top. Nothing. We also tried a soft reset. We pressed the button, put the device on the charger and then released the button. Many times. Still nothing.
I can't show you the error on the Metabase app as it doesn't recognize the devices. But other sensors are displayed.
Do you know a way to fix the problem?