App only recognizes the device when it is plugged into the computer

I am not sure what is going on, but seems like something with the battery. When the device is plugged into the computer the app picks up the device and it all functions. When device is not plugged in, the device doesn't show up as being detectable.

Any thoughts or leads as to what this could be?


  • Sounds like the battery is defective or not properly attached.  We will fix the board free of charge, send us an email to "hello at mbientlab dot com" with your problem and order #.
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