MetaMotionR+ battery issue or something else?
I have been using MetaMotionR+ for awhile, but after couple of sessions sensors disappear and do not show up when I do Bluetooth search. I am wondering if the issue with batteries or could be something else? The sensors comes with built battery, Can we get a replacement from somewhere?
You should follow the steps at www.mbientlab.com/troubleshooting to figure out what the issue actually is. If you think it's a defect and your item is under warranty, you can file a claim here: https://mbientlab.com/support -> file a ticket
You can replace your own battery if you are confident with soldering; https://mbientlab.com/store/rechargeable-lithium-battery/
Or you can hire us to do it for you: https://mbientlab.com/store/product-repair/
It is a standard lipo battery attached to the metamotionr+ sensor; the battery has limited capacity, around 60mAH so you can deplete it quickly if all the sensors and bluetooth are on.
@Laura thank you for the info. very helpful! Do you think a good working battery won’t last for 30 min session getting data from the sensors? I only connect to the sensors less than 5 mins then I disconnect. I also keep the sensors plugged in via USB cable and battery level always 100%. I have batteries and I can replace them, but the behavior is kind of strange.
Try to reset the board. Probably your sensor goes in bad state and after that you can't find it with your bluetooth. Also try to turn off/on your device bluetooth. Do you use an Android device?
@rabee05, follow @nakos suggestion and also you can use our battery reading API to do a bit of research on how fast the battery is spent during your sessions. You will need to experiment here.
Thank you, I performed a hard rest to fix the issue.