Connecting MetaMotionS to Android App

My team and I have been trying to connect the MetaMotionS to the MetaBase app on a Galaxy A7 tablet. We’ve tried multiple times, have tried deleting and re-downloading the app, and we’ve made sure that both devices were fully charged during the process.
I had this sensor connected to an iPhone before, and the sensor connected to the iOS app just fine.
If anyone has any suggestions as to how we may resolve this issue, we would appreciate it.
Thank you!

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