Unavailable sensors in MetaBase app

mp090517 · May 2017

Hi,

When configuring MetaWear CPRO with MetaBase app, accelerometer, gyroscope and ambient light sensors are not available (not displayed in the list, magnetometer, pressure and temperature are well displayed).

I also noticed that battery's voltage is dropping really quickly.

I tried firmware update and soft reset on both Android (7, Moto G) and iOS, hard reset also.

Any ideas ?

Thanks !

Eric · May 2017

This sounds like you may have a damaged board. Please contact customer support with this thread and we can work with you directly to resolve this issue.

https://mbientlab.com/contact/

Unavailable sensors in MetaBase app

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