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Cannot Update Firmware from iOS Application

SgtPepperSgtPepper
in Firmware
Application reports battery charge level too low and it will not update firmware.

The Metawear has been charging on a USB3 port on iMac for a few hours and now on direct power for an hour. The device still reads battery level at 0?

Any suggestions appreciated.

Comments

  • GuarneriGuarneri
    Hi SgtPepper,

    Did you buy the MetaWear with battery from us or did you buy your own battery and soldered it on? If it's from us, did it ever work or is this a recently developed problem?

    Thanks,
    Yu
  • SgtPepperSgtPepper
    I bought the Metawear with battery and enclosure from mbientlab. I plugged it in on receiving and it has never been able to update.
  • GuarneriGuarneri
    Do the other functionalities work with or without usb power?
  • SgtPepperSgtPepper
    edited December 2014
    Yes. Everything else seems to work with and without being plugged into usb.
  • GuarneriGuarneri
    Id like to propose some options for replacement. Check your pm!
  • SgtPepperSgtPepper
    Battery measures 4.15V at the PCB leads so there must be another loose connection that leads to measuring zero charge level.
  • GuarneriGuarneri
    Thanks for the info.
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