Can't connect to MetaMotionR Windows10

dammage11

Hello,
I just got my MetaMotionR in the mail and I've been trying to connect to it with Python2.7 but whenever I try to run the connect command I'm getting this error.

Traceback (most recent call last):
File "scan_connect.py", line 37, in
device.connect()
File "C:\Python27\lib\site-packages\mbientlab\metawear\metawear.py", line 195, in connect
raise result[0]
RuntimeError: Error initializing the API (16)

I tried resetting my bluetooth dongle and updating the firmware with the App like it says in the tutorial, but I'm still getting this error. I can connect just fine with my phone, it's only when trying to connect through Python that it's not working. Any help would be appreciated, thank you.

Eric

Try increasing the time for response to 4s.

libmetawear.mbl_mw_metawearboard_set_time_for_response(board, 4000)

dammage11

Thanks for the response, but I got the same error, just took a lot longer to get to it. I'm guessing it might have something to do with the bluetooth adapter itself then? I'm not sure, so I'll post back if I find out that's the issue.

Laura

@dammage11,

Yes it looks like it's an issue with the bluetooth adapter, can you make sure it's ble4.2 or above compliant? You should follow the steps in our tutorial here: https://mbientlab.com/tutorials/Windows.html

Then I suggest trying with a "know-to-work" ble dongle like the one on our store: https://mbientlab.com/store/ble-to-usb-dongle/ (you can get this anywhere like amazon)