Stuck in download mode / can't open a new session.
So iam using the metasensors for a research on motor control impairment and noticed that all my metasensors are stuck on 'download' with a red dot next to it. After hitting download over 10 times it doesn't seem to be possible to create a 'new session'. Upgraded firmware etc. rebooted my Phone (android) but nothing seems to help. Problem started after 2 sessions of 2 minutes.
Please help
Comments
HI @MasterP,
You need to reset the sensor itself, here are a few ways to do it: www.mbientlab.com/troubleshooting.
Still doesn't work. Got 4 sensors with only one actually logging data.. The other 3 sensors are still with a red dot next to it which i can't get rid off and unable to download it after hitting the download.
In addition all my previous logged files are all gone.
Fix this please.
You need to reset each sensors and also delete the App and re-install it. The MetaBase App might have cached the state of the sensors.
Please follow the troubleshooting steps, update firmware, and then just try it with a single sensor and let us know how it goes (keep it simple).
Still keeps crashing. I think you need to work on your software for windows and android. Apple devices don't seem to have these kind of crashed and also have more options.
Doesn't crash for me or other users tho...