Metamotion RL is charging by usb and ac adapter but it is not recognized by differents Metabase App
I have bought two MetaMotion RL inertials. One works perfect but the another one is not recognized by Metabase App. The sensor is charginb by usb or AC Adapter with a yellow light blinking until turns to green light fixed. After that any ios phone or tablet with Metabase app installed and reinstalled could recognize the device. I have tried to do a soft reset with no success. I can't upload a new firmware so I guess I have two options, battery changing and hard reset? Or the device is possible broken?
Please, could someone tell me what is happening with the device? Any suggestions?
Thanks for your support.
Have a nice day!