Dead meta R device.
While testing my mbient r device, I have had the second of two cease responding. I assumed it lost it's charge, and plugged it into usb to charge.
It has not been able to activate since. No response from device on ipad or desktop computer. Device was in a box when it stopped responding.
Pushing activation trigger does not reactivate device.
Ideas?
Comments
Maybe the board is connected to another device. Also, look at the troubleshooting guide.
https://mbientlab.com/troubleshooting/
You need to provide pictures and videos to support your claim.
Have you tried charging it and leaving it plugged in?
Is the battery damaged?
Have you tried resetting it?
Did you follow the steps at https://mbientlab.com/troubleshooting/?
Have you tried replacing the battery?
Have you tried an Iphone? An Android phone? Did you download a fresh new version of the App?
Did you make sure your sensor is not already connected to a device? Did you isolate the device from others while troubleshooting?
Follow the directions: https://mbientlab.com/community/discussion/3167/how-to-report-an-issue#latest